Assistance Channels

  • 1 hour ticket response time
  • A one hour Inquiry Response Guarantee

  • Our crew of professionals will do their best to respond to your help requests within approximately 1 hour. If, however, the problem you have experienced calls for aid from the Administrators’ =Team,= we’ll send the ticket to the administrator on shift and will write a reply to notify you.

  • Top quality support service
  • Qualified Customer Assist Service

  • We will be on line for you day and night to deliver information and technical support and to assist you with any issue that you may stumble upon while you are organizing your virtual server. We are able to support all installed in advance apps, such as your OS, server administration panel (with regards to the VPS type) and the Web Hosting Control Panel made completely by our developers.

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Hosting Control Panel that will come free–of–charge along with your virtual server, you will find an instructive Help zone, incorporating all that you should be informed about when organizing your sites and applications. We have included a range of how to articles and video courses that show the primary web site management duties in an easy–to–understand fashion.