1 hour ticket response
Our team of tech support engineers is devoted to supplying rapid answers to each of your queries. We’ll review your customer support ticket the second it is delivered and will reply back to you with a solution to the problem within less than one hour after the client support ticket submission. As a matter of fact, our average trouble ticket response time is twenty minutes.
A Top–Quality Customer Support Service
Each member of our customer service team has several years of experience in the Linux cloud hosting packages arena and most of them have worked for us for at least 5 years. They all are eager to respond to all your queries in the most competent way possible.
An Easy–to–Browse Help Center Section
Incorporated into the Web Hosting Control Panel is an intuitive Help section, which features different sources of information. You can search through a routinely updated knowledge base featuring web hosting account management articles and website management articles, watch the how–to video tutorials or have a glimpse at the F.A.Q. library.