Customer Support Channels
A 1–hour Response Guarantee
Our client service crew is taught to rapidly address all our Linux cloud hosting packages customers’ issues and help requests. Via our ticket system, you’ll be able to supply your request and a support crew representative will, no doubt return to you within maximum 1 hour. In reality, practice has proved that the general reply time period is 20 min.
A Top–quality Support Service
You can easlily write to us 24x7x365 with any query you’ve got regarding our products. We now have consultants on duty on daily basis to provide you with help at any time required. You’ll be able to the ticket system or drop an email at any time, or pick–up the telephone or use the live chat during working hours.
An Intuitive Help Section
Our company has built–in a substantial information base into the Control Panel to help you to get very helpful step by step instructions whenever you want. Each area of the Control Panel possesses its own contextual guide area having a selection of how–to articles. We have also organized video lessons to offer you a much better visual representation of how to perform any presented job.