A 99.9% Server Uptime
We have built our cloud hosting system using stable hardware and heavily tweaked software. Our sysadmins have installed a customized version of SELinux on our hosting servers to guarantee maximum security and reliability. We’ve added a number of distributed denial–of–service protection tools together with highly effective firewalls to make sure our internal network is impregnable and safe.
All our Linux cloud hosting packages packages offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
To be able to provide a high–performance hosting service, you can scarcely depend on the default network configuration in a datacenter. We have built our own custom network so as to ensure an extremely fast connection speed with the outside world.
And thanks to this, irrespective of which data center facilities you pick: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned cash at stake, you can’t feel truly safe. For this reason, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel content with our hosting service or in case you wish to get an even more powerful web hosting solution, such as a VPS or a dedicated hosting – you will receive your money back in full, with no obscure fees or reimbursement taxes.
24/7 Technical Support
When you own a web hosting firm, your tech engineers are of foremost importance. That is why we’ve meticulously picked a highly knowledgeable group of techs, each with lots of years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All technical support inquiries are responded to within one hour and our average response time is under 20 minutes!