In case you have never signed up for a hosting account or you have switched companies and the new one employs an account management interface that you have not seen before, you may become confused about how to carry out a particular operation in your account or on your computer. This is the reason why, a lot of companies have compiled a knowledge base, which outlines the most frequent queries and problems associated with the particular platform they use, rather than adding only generic info. This kind of knowledge base will help you find the right info swiftly and easily, so you won’t have to spend time and efforts on matters that might require something as simple as hitting a button or selecting a tick box. Thus, not only can you get stuff done, but you can also get to know loads of new and valuable facts, both about the way you can administer your account and about the way the hosting service works as a whole.
Extensive Online Documentation in Cloud Hosting
If you have bought your first cloud hosting package from our company or have transferred your website over to us, you will grow familiar with our services and our custom-built Hepsia Control Panel before you know it due to the fact that we have compiled an exhaustive knowledge base where you can find all the info that you may ever need – both general info with regards to the web hosting service as a whole and more concrete info about the different functions that you can use and the problems that you may run into. The articles themselves are available in 2 places. The complete article archive is accessible via the Control Panel’s Help section. You can read articles that are dedicated to the different functions in every section of the Control Panel too. You can learn how to accomplish basically everything, from enabling an .htaccess file to managing an electronic mailing list, and all the articles offer thorough guidelines, so you will never get bewildered due to an unclear text. Needless to say, in case you chance upon a more specific problem and you don’t find a solution in our knowledge base, you can contact our customer service team 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated packages include extensive online documentation where you will find info about all the features that our custom-built Hepsia hosting Control Panel comes with, along with solutions to different questions and challenges that you may chance upon. All setup guides feature elaborate explanations, which is the reason why you will not have to worry about overlooking something in case you need to export a database, for example. The troubleshooting articles include a number of different conceivable reasons for particular issues and the solution for each one of them, so in case you are unable to send emails although you have the right SMTP server settings, for example, you can swiftly see what the reason for this might be and repair the problem with several clicks in your email client. As Hepsia offers quite a few features, you will be able to find related articles in each section. In case you’d like to browse all help articles, click on the Help link, which is located in the upper right-hand side of the page.